Still In Georgetown

The strainer glass (plastic) arrived right on time and it took only minutes to install. Good news, it did not leak. Bad news, the alternator that was sent to us had the wrong size pulley for the belt. The tech specifically told the alternator company what size we needed for the belt, 1/2 inch and they sent 3/8 instead. Now they are saying they won't take it back even though it is not what we ask for. As soon as I find out the name of the company that shipped it I will post it so you can be sure and avoid them. The Service Tech will be here tomorrow and hopefully we can work things out between he and I. In the mean time, once again, American Diesel has saved the day. Brian is shipping a replacement alternator overnight, except no one overnights to Georgetown on Saturdays, and we will have it on Monday. This will be a further delay, but what can you do. We have found all too often over the years that suppliers often make these kinds of mistakes and refuse to own up to their mistakes. Those that do get repeat business from us and many others. Those that don't, we try to let others know, so they can avoid the same problems and hassles we have to deal with. Because of the suppliers mistake we will have to pay additional dockage for three days waiting for parts and delay our trip for the same amount of time. The folks here at the Boat House Marina have done all they can to try and help. BTW, they did get the WiFi working as promised. It looks like we will be enjoying the hospitality of Georgetown for a couple of more days.

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